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Policy

Shipping/Delivery Options
Destination Expected Shipping Time
Standard/Continental U.S. 5 to 7 business days
2nd Day Air/Continental U.S. 2 business days
Next Day Air/Continental U.S. 1 business day
Alaska, Hawaii, Puerto Rico, U.S. Territories 7 business days
P.O. Box Addresses 7 business days
APO/FPO Addresses 10 to 15 business days

Please Note:
2nd Day Air/Continental U.S.: (order must be placed before 12:00 p.m. EST)
Next Day Air/Continental U.S.: (order must be placed before 12:00 p.m. EST)
Shipping to Multiple Addresses?The shipping charge reflected at checkout is
for shipment to a single address. Ground delivery to additional addresses in
the same order is only $5.95 per address.

Please be sure to note the split shipment details, as well as the additional
address(s) in the "special shipping instructions" box on the shipping
options page at checkout. The additional charge will not be reflected in
your order total, but will be charged separately after the order has been
placed. You will receive an additional receipt for multiple address shipment
charges.

Shipping to P.O. Boxes (U.S. Postal Service only)?Orders to Post Office
Boxes will be sent via U.S.P.S. Parcel Post and should arrive within 7
business days after the order is processed. Expedited delivery options are
not available for shipments to P.O. Box addresses.

Shipping to Alaska, Hawaii, Puerto Rico and U.S. Territories (U.S. Postal
Service only)?All shipments to Alaska, Hawaii, Puerto Rico, and U.S.
territories will be via U.S.P.S. Parcel Post and should arrive within 7
business days after the order is processed. Expedited delivery options are
not available for shipments to Alaska, Hawaii, Puerto Rico, U.S.
Territories.

International Shipping
Unfortunately at this time do not ship outside the US. Sorry for the
inconvenience.

Sales Tax
As a Virginia-based business, we are required to collect sales tax on all
orders shipped to addresses within Virginia state, at the rate of 5.0%. We
collect sales tax on the total amount of your purchase, which includes the
price of items purchased, any service charges such as monogramming,
engraving or gift wrap and shipping. We do not charge sales tax on
out-of-state shipments but we suggest that you check with your state's tax
laws regarding internet purchases.

How to Make a Return
On the front of your packing slip (enclosed with your purchase), note the
reason(s) for return and whether you wish to exchange it, credit the price
toward another It's Personal purchase, or receive a refund. Enclose your
packing slip with the item and ship, prepaid and insured, to:

It's Personal Attention: 2904 Taj Dr. Oakton, VA 22124